Our Terms & Conditions
GOOD TIMES TOURS TERMS AND CONDITIONS
These are the terms and conditions for Good Times Tours trading as Jono Ingram ABN 68 912 844 885.
Good Times Tours trading as Jono Ingram ABN 68 912 844 885 (strives to provide its customers with a fantastic experience. Occasionally unforeseen circumstances (including adverse weather conditions, mechanic faults, or an insufficient number of passengers for us to run the trip) require us to alter routes, itineraries, vehicle types, fares, days of operation or even cancel tours. We retain the right to do any of these things without notice (however, where practical we will endeavour to provide you with notice of alterations or cancellations). We require a minimum of 3 passengers to run a trip. If we need to cancel a trip due to there being less than 3 passengers, we will endeavor to provide you with at least 12 hours’ notice of such cancellation.
If Good Times Tours cancels a trip, we will work with you to book you on a trip on a different date. If however you are not able to attend a trip on a different date, we will provide you with a refund of any trip fares already paid. To the extent permitted by law, no refunds will be provided due to alterations to any aspect of the trip.
Although every effort is made, Good Times Tours trading as Jono Ingram ABN 68 912 844 885 shall not be liable for any illness, damages, loss or delay that may occur due to factors beyond our control. We highly recommend all passengers have travel insurance coverage.
Full payment is required at the time of booking.
Cancellations within 72 – 48 hours of tour departure will incur a 50% loss of ticket price. Cancellations within 48 hours of tour departure or failure to take up tour will result in 100% loss of the ticket price.
PICK UP AND DROP OFF SERVICES
You must be waiting at the designated pick-up location at least 10 minutes before the designated pick-up time. It is your responsibility to ensure that you are visible to the Good Times Tours guide. If a Good Times Tours guide is not easily able to locate you at the designated pick-up location at the designated pick-up time, we reserve the right to depart without you
TOUR PRICES & ITINERARY
Good Times Tours trading as Jono Ingram ABN 68 912 844 885 retains the right to alter intineraries, fares and may cancel tours in unforeseen circumstances.
10kg soft bag on 1 day tours returning to Melbourne
25kg luggage limit for 2 day tours returning to Melbourne
Good Times Tours requires a minimum number of 3 people booked on tours in order to be able to operate. If tours do not meet minimum numbers Good Times Tours reserves the right to cancel that tour departure. Good Times Tours will do this with as much advance notice as possible and inform affected customers so alternative arrangements may be made.
COMMUNICATION AND PHOTOGRAPHY
You agree to allow us to use photographs, quotes and video footage captured on your trip for promotional purposes, within our website and social media platforms i.e. Facebook and Instagram. If you don’t wish to have your photograph featured, simply make this clear to us on the day of your tour verbally. Should there be any promotional material used without your consent that you would like removed please inform us so we can take remove it. All photography & video is taken in a tasteful, fun manner that we encourage our customers to share and embrace by crediting Good Times Tours.